Editorials

Just the Ticket: We Pay the Price

Empty seats at Emirates Stadium — the price debate

I paid £64 for a ticket to watch Arsenal play last Saturday. Sixty-four pounds. For a single match. In a sport that was invented by working-class people, played by working-class people, and watched — until quite recently — almost exclusively by working-class people. Sixty-four pounds, and that was one of the cheaper options. The most expensive category A tickets at the Emirates will set you back £126. For one match. One afternoon. Two hours of football and ninety minutes of actual play.

Something has gone very wrong.

The numbers

Arsenal’s ticket prices are the highest in the Premier League. This is not a new observation, nor a particularly controversial one — the club themselves do not dispute it. A season ticket in the lower tier starts at £1,014 and rises to £2,013 for a Club Level seat. Matchday prices range from £26 (if you can find one, and good luck with that) to £126 for a premium position.

To put this in context: the average Manchester United season ticket costs approximately £532. Liverpool’s cheapest season ticket is £710. Even Chelsea, not exactly known as a bargain basement, charge less than Arsenal for comparable seats. In Germany, where they appear to understand that football should be accessible, you can stand on the Dortmund Südtribüne for about £12 a match. Twelve pounds. For Borussia Dortmund. In the Bundesliga.

The justification

The club’s defence is always the same: the Emirates was expensive, the debt needs servicing, matchday revenue is essential, the market dictates the price. And there is some validity to this argument. The Emirates cost approximately £390 million to build, and the club took on significant debt to finance it. Ticket prices help service that debt and fund the overall operation. Supply and demand, the club argues. The stadium is full every week. If people are willing to pay, what incentive is there to charge less?

The answer, of course, is that not everyone is willing to pay. Or rather, not everyone can. The people being priced out of football are not abstract statistics — they are real people, real fans, people who have supported Arsenal for decades and are now being told, implicitly, that their loyalty is worth less than their wallet.

I know a man who followed Arsenal home and away for thirty years. He went to Anfield in ’89. He was at Copenhagen for the Cup Winners’ Cup final. He stood on the North Bank when it was still a terrace and the atmosphere was so loud you could barely hear yourself think. He gave up his season ticket two years ago because he couldn’t afford it any more. He watches the matches in the pub now. That’s not right. That’s just not right.

The atmosphere question

There is a direct line between ticket prices and the atmosphere inside the Emirates, and it is not a flattering one. Highbury, for all its limitations, was a bearpit on its day. The noise, the passion, the sheer hostility directed at opposing teams — it was everything a football ground should be. The Emirates, by contrast, can feel like a library with goals. The silence during the first half of some home matches is genuinely eerie.

This is not, I hasten to add, the fault of the fans who are there. Many of them are passionate, committed supporters who care deeply about the club. But when the price of entry is £64 or more, the demographic shifts. Corporate hospitality replaces the working man. Tourists replace regulars. People who have come to watch rather than to support fill the seats, and the atmosphere suffers accordingly.

The away fans at the Emirates are almost always louder than the home supporters. This is partly because away fans tend to be the most dedicated — they’ve travelled, they’ve paid, they’re determined to make themselves heard. But it’s also because the Emirates has been gentrified to the point where passionate vocal support has been quietly discouraged. Stewards ask you to sit down. Fellow supporters give you looks if you shout too loudly. The ground has been sanitised, sterilised, stripped of the raw emotion that football grounds are supposed to contain.

Football’s working-class roots

Football in England was born in the industrial towns of the north and the Midlands. It was a game played by factory workers and watched by factory workers. The terraces were packed with men who had spent the week doing hard physical labour and spent Saturday afternoon releasing the tension, the frustration, and the joy that the working week produced. Football was their escape, their community, their identity.

That world is disappearing. The terraces have been replaced by seats. The pies have been replaced by prawn sandwiches (to borrow a phrase). And the prices have risen to the point where attending a football match is no longer something you do on a whim — it’s a financial commitment that requires planning, budgeting, and, increasingly, a degree of affluence that the game’s founders would not have recognised.

I don’t want to romanticise the past. Football grounds in the 1970s and 1980s were often unpleasant, sometimes dangerous, and the facilities were shocking. Nobody wants to go back to crumbling terraces and inadequate safety measures. But somewhere between the old world and the new, something precious has been lost. The connection between the club and its community has been stretched to breaking point by economics, and nobody in a position of power seems particularly bothered about it.

What can be done?

The Premier League could impose price caps. It won’t. The clubs could voluntarily reduce prices. They won’t. Safe standing could be introduced to increase capacity and reduce per-seat costs. It might, eventually, but don’t hold your breath. The truth is that ticket prices will come down only when the market forces a correction — when enough fans decide they can no longer afford it and the empty seats start appearing on television.

Until then, we pay the price. We pay £64 to watch our team play, and we tell ourselves it’s worth it because what else are we going to do? Not go? Support someone else? Watch it on the television? These are not real options for people who grew up with Arsenal in their blood. We are, in the most literal sense, a captive market. And the club knows it.

Sixty-four pounds. Just the ticket. We pay the price, and the beautiful game belongs a little less to the people who made it beautiful. For more on the business of Arsenal and what it means for fans, see our earlier piece. And if you’re curious about the broader state of things, have a browse through our editorials.